Shipping policy

Shipping Policy

Thank you for shopping at Called! We're excited to get your order to you as soon as possible. Here are the details of our shipping policy:

Processing Time:
- All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates will be provided once your order has been shipped.

Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:
- Called is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:
- Called is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy:
- We currently do not ship outside the United States.

Returns Policy:
- Please refer to our Returns & Refunds Policy for detailed information about options and procedures for returning your order.